Privacy Policy

INTRODUCTION

Welcome to YaFI. We take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, share and protect your data when you use our food ordering and delivery app.

INFORMATION COLLECTED

  • Information you provide for us:

Registration data: When you create an account, we collect information such as your name, e-mail address, telephone number and delivery address.

Payment information: We collect the information necessary to process your payments, such as your credit card details or other payment methods.

  • Information collected automatically:

Browsing data: We collect information about your use of the application, including your IP address, browser type, pages viewed and time spent on those pages.

Location data: We collect location information when you use our service to suggest nearby restaurants and optimize delivery.

  • Information from third parties:

We may receive information about you from our partners, such as payment services or social networking platforms when you connect via these services.

 

We process your personal data in reliance on several lawful bases, including your consent, performance of a contract, compliance with legal obligations, and our legitimate interest in improving our app and services. Depending on the situation, we will ask for your consent for certain data processing, such as marketing communications.

USE OF INFORMATION

We use the information we collect to:

  • Process and deliver your orders.
  • Improve and personalize your user experience.
  • Manage and improve our application.
  • Send you important notifications about your account and orders.
  • Inform you about offers, promotions and news that may be of interest to you.
  • Comply with legal and regulatory obligations.

We use cookies and similar technologies to improve your experience on our app, analyze usage trends, and gather statistical information. You can manage your cookie preferences in your browser or device settings.

INFORMATION SHARING

We only share your personal information with:

  • Delivery partners: To ensure delivery of your orders.
  • Payment partners: To process financial transactions.
  • Service providers: Who help us operate our application and improve our services (hosting, marketing, data analysis, etc.).
  • Legal authorities: If required by law or necessary to protect our rights, your safety or that of others.

INFORMATION SECURITY

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure or destruction. This includes the use of encryption technologies and security protocols for online transactions.

DATA RETENTION

YaFI will retain your data for a maximum period of ten (10) years, in accordance with the instructions of Article 25 of Law No. 2010/012 of December 21, 2010, on cybersecurity and cybercrime in Cameroon.

YOUR RIGHTS

You have the right to:

  • Access your personal information.
  • Correct or update your information.
  • Request the deletion of your personal information.
  • Oppose the use of your personal information for direct marketing purposes.
  • Withdraw your consent at any time when the processing of your data is based on your consent.

To exercise these rights, please contact us at support@YaFIapp.com.

CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by publishing the new policy on our app and, where appropriate, by sending you an e-mail notification. CONTACT

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@YaFIapp.com.

 

Thank you for using YaFi.